Shipping & Tax

Our Tax Policy

Thank you for visiting and shopping at wiim.io. Following are the terms and conditions that constitute our Tax Policy.

Tax and VAT

All our price is excluded any VAT and tax. Our website is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

*We declare the lower value in custom if no specific requirement.

*If you are a business buyer any need commercial invoice from us, you can contact support@gohomeaudio.com.

Shipping Policy

Free Shipping

There is no shipping fee charged when purchase at our website, we use standard post shipping to deliver the packages. All shipments will be shipped in 1(one) business day (except weekend or holidays) from our Asia warehouse. If you want other express shipping options, we have DHL and Aramex, but need to pay correspond extra shipping fee calculated by package size and weight. Shipping charges for your order will be calculated and displayed at checkout. 

Shipment processing time

All shipments will be shipped in 1(one) business day from our Asia warehouse. Orders are not shipped or delivered on weekends or holidays.

The delivery time is based on different location and delivery method.

Local Delivery

For customers from Europe and United States, we have local warehouse deliver to your location directly. This help you save tax.

Locations

Delivery Method

Estimated delivery time

Europe

Free Shipment

1-5 Days

United States

Free Shipment

1-5 Days

International Delivery

We ship to worldwide.

Locations

Delivery Method

Estimated delivery time

China, Hongkong, Macao, Japan, South Korea, Taiwan, Vietnam, United Kingdom

Free Shipment

2-7 Days

The Rest of the World

Free Shipment

2-10 Days

/

Aramex

2-5Days

/

DHL

1-3 Days

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

In COVID, delivery delays can occasionally occur. Please understand.

Shipment to P.O. boxes or APO/FPO addresses

Our website not support ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please offer door to door address.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

If you still have questions about Shipping & Tax, you can mail us at support@gohomeaudio.com.

We will reply ASAP.